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FAQ
How long does it take to install?
It depends on the vehicle and how familiar the technician is with the installation process.
For example, there is more involved when installing our system on a 2015 Front Loader than on a 2021 Fire Engine.
The first installation always takes the longest, but once the technician understands the process, it moves along much faster.
Short answer: for a 2-sensor system, anywhere from 6-8 hours.
Is your system plug and play, or do we need to supply our own parts?
Our automatic braking system is an add-on product, it enhances the function and safety of the already existing vehicle.
Keeping in mind that one size does not fit all, Global made a product that was versatile enough to be compatible with all air brake commercial vehicles.
We provide the essential parts but leave it up to the technician or mechanic working with the vehicles on a regular basis to provide parts like brake lines and certain fittings.
I just installed the sensor. Why isn't my sensor lighting up?
Remember, the sensor only engages when the vehicle is put in REVERSE. The sensor system is not active when the vehicle is in DRIVE.
If the problem still exists, recheck the wires in your junction box. It is possible they were crossed (often the green and brown wires get mixed up).
How do I know where to mount the valves when attaching them to the air brake line?
The belly of the vehicle is vulnerable and susceptable to rust, especially if you drive in environments that include salt.
Before you mount anything, do a thorough assessment of your vehicle.
Take a flashlight to the undercarriage and look for the an area that offers the most protection with a secure place to attach the mount we include with the valves. Beams and walls are your best bet.
Some fabrication may be required.
How do you line up the sensor correctly?
For this task, you will need a measuring tape and a laser pointer.
Imitate the flight line of the infrared sensor by placing the laser on the sensor pointing out (Global offers a laser line tool specifically for this purpose).
The ideal measurements are 6 feet out and 25 inches high.
The sensor went off and triggered the braking system when the vehicle was more than 6feet away from an object. Is it broken?
Short answer, no. The sensor works fine!
The sensor system is an infrared technology with precision accuracy. The light goes out, bounces off an object and returns to the sensor instantaneously.
The sensor is more sensitive to reflective materials (vests, road signs, etc) and bright white objects with larger surface areas. If your brakes are triggered beyond 6 feet, it is likely because the sensor beam picked up on a reflective or bright white surface.
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